Has he been 'previewing' a lot of files prior to trying to open the jpg? When I use PSP6 (different, but same genre, software) and 'preview' a lot of files in trying to find the one I want by content, I can get a 'out of memory' message. I just have to reboot to clear memory. One can check 'resources' in the systems folder in the control panel before trying to open a jpg file. This behavior might just be a PSP phenomenon, but might be operative here. It might tie in with Ian's answer. Mary Jane > >At 08:18 AM 10/6/2000, Byron originally wrote: >>A colleague is trying to open a jpg file in Photoshop 5. >>He can't open it by either double-clicking on the jpg icon, >>or by running Photoshop and opening the file. He receives >>"not enough RAM". It's NOT a large file, and is not running >>anything else. And was not using internet. Any ideas? >> >>Byron Wolter at Fri, 6 Oct 2000 Ian replied >The drive he has PS5 setup to be the scratch disk is full > >Ian McKay > _________________________________________________________________________ Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com. Share information about yourself, create your own public profile at http://profiles.msn.com. The NOSPIN Group Promotions is now offering special "Free-After-Rebate" Software specials in conjunction with Beyond.com. We have new offers all the time!!! http://nospin.com/promotions