We used to have that sort of problem when we stored our paper in a supposedly dry drawer until we noted that the problem would resolve on a freshly opened ream of paper. The placement of a dessicant canister in the drawer along with the paper solved the problem. Joseph Hallare Date: Thu, 4 May 2000 09:45:24 -0400 From: TERRNCE_NOLLEY <[log in to unmask]> Subject: HP LaserJet 5L & 4L problems Hello, HP laserjet 4L or 5L printers. same problem (At the start of the printing process several pages are advanced instead of a single sheet, causing a paper jam) Terrence Terrence Nolley Valdosta State University Media Center Curious about the people moderating your messages? Visit our staff web site: http://nospin.com/pc/staff.html