It sounds to me like the registry is not accepting the fact that the drivers are installed. I have had problems similar to this. I installed a wrong driver once, and I could not get the right driver to install after that. The solution was to look at the files associated with the device (you can do this if you look at the properties in device manager) and deleting the actual driver files that Windows had previously installed... WARNING!!! WARNING!!! Some of these files are tucked away in the Windows CAB files, and will not be automatically pulled out again when you attempt to reinstall the device. If you decide to delete any of these files, make sure they are ONLY THE FILES THAT THE DRIVER INSTALL COPIED OVER! I made the mistake of deleting the wrong file and I had to search through about 40 CAB files before finding the file I needed (wouldn't you know, it was in nearly the last one I looked at). BTW, if anybody knows how to do a text search that will include the contents of CAB files, I would be greatly interested in learning. O.K. Where was I? Oh yeah, delete the driver files, shut down, remove the device, start up, shut down, install the device, and then let it do the auto detect again making sure to point to the location of the correct drivers. Hope this helps. From: "Conor McNessa" <[log in to unmask]> Sent: Friday, January 14, 2000 1:13 AM Subject: [PCBUILD] Modem confusion > When I moved over to using a PC some of the time, I plugged in the Hayes > Accura 336 V34 + Fax which I use with my Mac. > > Windows 98 obediently detected a Hayes Accura 33.6 modem, but the Win98 list > of modem drivers doesn't include a 33.6kbps Hayes Accura, though it does > have all the other speeds. So I have installed it as a generic 33.6 modem. > > But every time I start the computer it detects the Hayes Accura and wants to > install it. > > I have tried downloading drivers and installing them, but neither the > startup autodetect method nor "Add new hardware" seems able to "see" them. I > downloaded two 33.6kbps Hayes Accura drivers, both zip files which expanded > to two files each: > > Mdmacc06 - a text file and an executable > > and > > Mdmaci3b - a text file and an executable. > > But no way can I get the computer to install these drivers. I have browsed > to them, I have even put them in their own folder and called it "Windows 98" > or "Windows 95", in case Win98 was looking for this, but no dice. > > Is there any other way of getting them installed? Or, indeed, since the > modem works well enough in its own little way, of just not getting that > annoying startup screen trying to install them? Curious about the people moderating your messages? Visit our staff web site: http://nospin.com/pc/staff.html