yesterday I mis-spoke about some issues with the Pacmate and its Braille
display. Ron Miller clarifies below.
Kelly
From: "Ron Miller" <[log in to unmask]>
To: "Kelly Pierce" <[log in to unmask]>
Sent: Monday, August 08, 2005 11:32 AM
Hello Kelly,
Actually, if the Braille display on a PAC Mate needs to be repaired, the
display can be sent in while the user continues to use his or her PAC
Mate with speech. This modular approach is one of the strong points of
the PAC Mate. Primarily, it is intended to let the braille display be
used with a pc as well as with the PAC Mate. The display can be left
connected to the pc while the PAC Mate is carried away (by the user), or
when the PAC Mate must be used in environments that are hostile to a
braille display, the display can be left safely at home.
If the display which needs repair is still under the purchase warranty,
or if the user has a product maintenance agreement, the failing display
can be exchanged for a replacement, display which is mailed immediately
to the user eliminating any time spent without a display.
Best regards
Ron Miller
-----Original Message-----
From: VICUG-L: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Kelly Pierce
Sent: Saturday, August 06, 2005 1:39 PM
To: [log in to unmask]
Subject: Re: [VICUG-L] Technology for Traveling
the question to consider here is the tension between reliability and
stability versus customization. If the Braille display on the laptop
fails to work properly, it can be sent back for repair without needing
to send back the whole laptop. You then could use the laptop with
speech synthesis until the fixed Braille display is returned to you. If
there are problems with the Braille display on the PacMate, the whole
unit must be shipped back to FS in Florida for repair.
Also, if the laptop doesn't work within a month, it can be returned at
most retailers for a full refund. FS may not be as flexible. Also,
most laptops can be repaired locally in a few days. there is only one
place in the world where Pacmates are repaired, from what I understand.
the turn around time is more like weeks than days, when shipping time is
factored into the process.
Kelly
----- Original Message -----
From: "Anthony R Candela" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Sunday, July 31, 2005 2:39 PM
Subject: Technology for Traveling
>I need advice. I will be taking a new job soon that will involve a
>long commute and much travel. I'd like to avoid a large learning
>curve (no Braille Note please), take advantage of my extensive
>experience using Windows-based PCs, and have ready access to e-mail,
>the internet, MS Word, and a Braille display. I don't like carrying
>bulky or heavy equipment.
>
> Is the PacMate the way to go? A laptop and braille display?
> Something else?
>
> Thanks.
>
> Tony
>
>
> VICUG-L is the Visually Impaired Computer User Group List.
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>
>
VICUG-L is the Visually Impaired Computer User Group List.
To join or leave the list, send a message to
[log in to unmask] In the body of the message, simply type
"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
VICUG-L is archived on the World Wide Web at
http://maelstrom.stjohns.edu/archives/vicug-l.html
VICUG-L is the Visually Impaired Computer User Group List.
To join or leave the list, send a message to
[log in to unmask] In the body of the message, simply type
"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
VICUG-L is archived on the World Wide Web at
http://maelstrom.stjohns.edu/archives/vicug-l.html
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