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Sun, 17 Feb 2019 16:25:08 -0800
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I was able to set up my new laptop without creating a Hello PIN. Someone 
told me to go offline, so when I got to the Hello PIN screen, I turned 
off my web connection, and sure enough a Skip button appeared on my screen.


On 2/16/2019 8:52 PM, Jim Hamilton wrote:
> Hi Ana:
>
> My first recommendation is for you to contact the:
>
> -	 Microsoft Disability Answer Desk,
> -	503-427-1234,
> -	800-936-5900.
>
> Depending on where you live, the "800" number would likely be what you use.
>
> With your permission of course, I believe that they can access your PC/Notebook and affect the necessary changes to get you out of this difficulty.
>
> Good luck, and let us know if this does the trick for you.
>
> Jim H
>
> -----Original Message-----
> From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of Ana G
> Sent: Thursday, February 14, 2019 11:51 PM
> To: [log in to unmask]
> Subject: [VICUG-L] Restarting Windows Setup
>
> Hi All,
>
>
> the bottom line is that I want to restart Windows 10 setup, and I don't
> know how.
>
>
> I got a new laptop. I was going through setup, and somehow I skipped the
> entering of the wi-fi password. I tried to go back, but again, I'm not
> sure why I wasn't able to go back. The next thing setup wanted was for
> me to create an account, not letting me just enter my existing user name
> and password.
>
>
> I want to start over, but I can't. Only some screens have Back buttons,
> and the alt+left-arrow command isn't working. I've done a little
> Googling, and so far, I'm not finding any info.
>
>
> Does anyone know how to make the setup wizzard for Windows 10 start over?
>
>
> Thanks for any wisdom.
>
>
> Ciao
>
>
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