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Subject:
From:
Maureen Pranghofer <[log in to unmask]>
Reply To:
Maureen Pranghofer <[log in to unmask]>
Date:
Mon, 13 Nov 2000 14:16:46 -0600
Content-Type:
text/plain
Parts/Attachments:
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Hi Kelly and group
Pretty soon banks will only be just atm's as far as consumers are concerned!
Of course I'm exaggerating somewhat, but I've had 2 or 3 times now where
I've gone to the bank teller for something and been told just to call their
800 number.
And.. get this! There was an article in our Mpls. Tribune talking about the
fact that USBank (my bank) has talking atm machines for the blind.  IIt
didn't say where they were but said they were installed at come banks
including the coorporate headquarters.  SO the next time I was at the bank I
askedd the teller where they were located and was told "I don't know call
the 800 number."  I called them and that said they had no information it.
Maureen
----- Original Message -----
From: "Kelly Pierce" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Sunday, November 12, 2000 12:19 PM
Subject: new technology delivers check copies at atm's


: For those who believe that receipts and other information from the printer
: at an atm is duplicative information and access is unnecessary, think
: again.  Bank of America and Chase Manhattan are rolling out technology
: that will allow customers to obtain copies of their cancelled checks at an
: atm.  Go figure.  It is expected that other banks will also soon offer the
: same service to their customers.  yes, it can be said that one could also
: obtain these cancelled checks at a branch or from a web site.  it can also
: be said that some blind end users may not be able to navigate the web site
: or use it effectively.  Also, bank branches are not open 24 hours a day as
: atm's are.  The Bank of America is the nation's largest atm owner with
: more than 14,000 machines.  There is currently a negotiated settlement in
: place that calls for functionality of all new features on Bank of America
: atm machines for blind persons.
:
: kelly
:
: The Wall Street Journal
:
:     November 1, 2000
:
: Money & Investing
:
: Bank of America, Chase Take Steps
: To Cut Cost of Handling Paper Checks
:
:    Associated Press
:
:    NEW YORK -- Bank of America Corp., Chase Manhattan Corp.'s Chase
:    Manhattan Bank and International Business Machines Corp. have teamed
:    up to create an electronic processing system that they say could
:    substantially reduce the cost of handling paper checks.
:
:    The system, known as Viewpointe Archive Services, also will make it
:    possible for consumers to get copies of their checks from Web sites
:    and automated-teller machines maintained by banks.
:
:    Viewpointe is aimed at speeding up the processing of the estimated 68
:    million checks that Americans write every year.
:
:    William H. Hoefling, Chase's executive vice president, said Wednesday
:    that the system will create digital images of checks that can be
:    shared electronically by banks, potentially cutting processing costs
:    by 30%.
:
:    He added that the new venture hopes to sign up "a significant number"
:    of other banks over the next few years.
:
:    James D. Dixon, who heads Bank of America's online operations, said
:    the process "will have a huge impact" on bank users. Bank of America
:    customers will be able to go to banking centers, ATM machines or use
:    their personal computers to view and print copies of their checks. He
:    also said the system would make it possible for more banks to stop
:    returning canceled checks or copies of canceled checks to customers.
:
:    While some banks already have internal electronic processing systems,
:    Viewpointe would link banks nationally and allow them to exchange
:    check images and clear the checks electronically.
:
:    Chase's Mr. Hoefling said the typical paper check currently has to be
:    handled a dozen times in bank processing, six times by the issuing
:    bank and six times by the receiving bank.
:
:    Bank of America, the nation's second-largest banking company in terms
:    of assets, processes 40 million checks a day, or about 10 billion a
:    year. Chase, the nation's No. 3 bank, handles about 2.5 billion checks
:    each year.
:
:    Viewpointe will be based in Houston and initially will have 30
:    employees drawn from the two banks and IBM Global Services, a division
:    of IBM, Armonk, N.Y. The IBM Global Services data centers that will
:    maintain the archive are in Dallas and Boulder, Colo. Bank of
:    America's headquarters are in Charlotte, N.C., while Chase is based in
:    New York.
:
:    Officials from the banks said the three companies had put up the
:    initial capital for the venture, but declined to give the amount.
:
:
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:


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