PR Newswire
Wednesday April 19, 1:32 pm Eastern Time
Company Press Release
SOURCE: Wells Fargo
Wells Fargo, California Council of the Blind Announce 20 Talking ATMs Are Up
and Running
SAN FRANCISCO, April 19 /PRNewswire/ -- Wells Fargo and the California
Council of the Blind announced today that 20 Wells Fargo Talking ATMS
are now up and running in the Bay Area, Los Angeles and San Diego
areas. Through voice instruction, the new Talking ATMs tell users who
cannot read information on an ATM screen how to deposit money,
withdraw cash, transfer funds and buy stamps. The ATMs have audio
jacks to deliver voice information privately to protect the security
of blind and low vision users.
Working with the California Council of the Blind to meet the needs of
an important and under-served segment of customers who are
vision-impaired, Wells Fargo announced on June 23, 1999, that it would
pilot 20 Talking ATMs in the Bay Area and Los Angeles and San Diego
counties this year. After the successful completion of the pilot,
Wells Fargo will install a Talking ATM at each of the more than 1,500
Wells Fargo ATM locations in California.
Catherine Skivers, president of the California Council of the Blind,
said, ``We are excited that Wells Fargo's Talking ATMs in the pilot
locations are ready for use by the blind and visually impaired people
and we applaud the work that Wells Fargo has done over the past months
to make these machines a reality.''
``We are proud of our commitment to serve our diverse group of
customers, including those who are blind or have low vision,'' said
Terri Dial, Wells Fargo's head of retail banking in California. ``We
were the first in the country to draw up a plan for developing and
installing Talking ATMs and we look forward to testing and rolling
them out and to working closely with the California Council of the
Blind to improve ATM access for vision impaired customers.''
The California Council, with 46 chapters statewide, is an affiliate of
the American Council of the Blind. Four blind individuals; the
Disability Rights Education and Defense Fund, Berkeley; the law firm
of Saperstein, Goldstein, Demchak & Baller, Oakland; and the Law
Office of Elaine B. Feingold, Berkeley; also participated in the
planning.
In California, Wells Fargo -- a diversified financial services company
-- provides banking, insurance, investments, mortgages, and consumer
finance from more than 1,300 stores and other distribution channels.
20 Pilot Locations for Talking ATMs
BAY AREA METRO
Berkeley Main, 2144 Shattuck Ave., Berkeley
Castro Valley, 3452 Castro Valley Blvd., Castro Valley
Danville, 585 San Ramon Valley, Danville
Elmwood, 2959 College Ave., Berkeley
Hopyard-Hacienda, 4767 Hopyard Rd., Pleasanton
Market California, 1 California St., San Francisco
North First Street, 1705 North First Street, San Jose
Orinda, 80 Moraga Way, Orinda
Paseo Padre, 39265 Paseo Padre Pkwy., Fremont
San Francisco Main, 464 California St., San Francisco
LA METRO
Hollywood Main, 6320 Sunset Blvd., Hollywood
Los Angeles Main, 333 S Grand Ave., LA
Miracle Mile, 6245 Wilshire Blvd., LA
North Alhambra, 1910 W Main St., Alhambra
Whittier Main, 7202 S Greenleaf Ave., Whittier
SOUTHERN CALIFORNIA COMMUNITY REGION
Encinitas, 276-A N El Camino Real, Encinitas
La Jolla, 7714 Girard Ave., La Jolla
Rancho Bernardo, 16901 Bernardo Center Drive, San Diego
Solana Beach, 245 Santa Helena, Solana Beach
Wells Fargo Plaza, 401 B St., San Diego
SOURCE: Wells Fargo
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