Thanks -- what is a "mounting issue," please? Thanks.
Annemarie Cooke
Work Incentives Coordinator
NJ Commission for the Blind
and Visually Impaired
153 Halsey St.
6th Floor
Newark, NJ 07101
(973)648-3082
[log in to unmask]
fax: (973)648-3389
NJ Commission for the Blind and Visually Impaired
Celebrating 100 Years of Service
1910 - 2010
-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Brian and Denise
Albriton
Sent: Thursday, October 07, 2010 4:51 PM
To: [log in to unmask]
Subject: Re: [VICUG-L] solving the Media Error 3 on VR Stream
Media error three is a"mounting issue" usually when a card is inserted.
So
So even if you don't take the card out, a sudden shock to the stream say
ifit was given a hard jolt could cause the stream to hink the card had
suddenly been removed. This can damage a card especially if the stream
is
in the process of playing a book.
I inadvertently dropped my stream whilst playing the card went byby.
On Thu, 7 Oct 2010, Annemarie Cooke wrote:
> Hi, Tom! Great minds think alike (grin!). I posed the first question
to
> the Humanware tech support guys during my calls to them over the three
> days it took to try different options.
>
> In all the years I have used a Stream, never have I had the Media
Error
> 3 message. One support guy told me card can get corrupted by damage to
> card (I never removed the card so not likely in this case. My card is
4
> gig so I don't think size relates to issue).
>
> Other suggestion is that not using the Safely Remove Device feature
can
> result in corruption. Those were the two reasons.
>
>
>
> As for UAKs, I have the same two as you and transferring the DTB
files
> worked fine - I did not need to reload any UAK. I was amazed and
> delighted that the oprocedure worked. Do set aside at least an hour
> depending on how m any books you have in the DTB file; I had 22 and
> download and copy took 10 minutes and reload took 49 minutes.
>
>
>
> I am so glad my experience was beneficial to someone else! But that
> message Media Error 3 all of a sudden after years of using three or
> four different Streams still seems one of life's minor mysteries.
>
>
>
> Thanks, list~
>
>
>
> Annemarie Cooke
>
> Work Incentives Coordinator
>
> NJ Commission for the Blind
>
> and Visually Impaired
>
> 153 Halsey St.
>
> 6th Floor
>
> Newark, NJ 07101
>
> (973)648-3082
>
> [log in to unmask]
>
> fax: (973)648-3389
>
> NJ Commission for the Blind and Visually Impaired
>
> Celebrating 100 Years of Service
>
> 1910 - 2010
>
>
>
>
>
>
>
>
> ________________________________
>
> From: Tom Lange [mailto:[log in to unmask]]
> Sent: Wednesday, October 06, 2010 8:16 PM
> To: Annemarie Cooke
> Cc: [log in to unmask]
> Subject: Re: [VICUG-L] solving the Media Error 3 on VR Stream
>
>
>
> Hi,
>
> Wow, is this timely or what? I just discovered that I'm getting media
> error 3's on a couple of SD cards in my collection, so I'll have to
try
> this procedure. One of my students is also having trouble with some
of
> her cards.
>
>
>
> I have a couple of questions.
>
> 1. What causes the media error 3 in the first place? Does that always
> indicate a corrupted file system, or can it be that the Stream just
> can't handle certain brands of cards that are 8 gigs or larger?
>
>
>
> 2. if I create the new profile on the Stream as you described, will I
> need to then replace any UAKs that I have? I've got one for BARD and
one
> for RFB&D.
>
>
>
> Thanks in advance.
>
>
>
> Best regards,
>
> Tom Lange
>
>
>
> ----- Original Message -----
>
> From: Annemarie Cooke <mailto:[log in to unmask]>
>
> To: [log in to unmask]
>
> Sent: Wednesday, October 06, 2010 11:53 AM
>
> Subject: [VICUG-L] solving the Media Error 3 on VR Stream
>
>
>
> Thanks to the tech support folks at Humanware, and using their
> suggestions by trial and error, I seem to have fixed the problem of
the
> Media Error 3 announcement from my VR Strem. Here's how to fix it.
>
> First, create new folders to back up the contents of the SD card
> (use a card reader for this). Transferring 22 RFB&D and NLS books took
> 49 minutes. Then, when files are replicated (include your Text, Notes,
> and whatever else you had), reformat the card. Click on the drive
> holding the card and choose Format option. This will erase any old
data.
>
> But you have a backup so it' okay.
>
>
>
> Meantime, shut off the Stream. Hold down the Bookmark key and 5
> key simultaneously as you turn the device back on. You will hear the
> announcement "Creating New Profile".
>
>
>
> Now, take your re-formatted card in its card reader and copy and
> paste your backed up files onto it. When you're done, be sure to
select
> "Safely Remove" before you unplug the card reader from the USB port.
>
>
>
> Put the card back in the Stream and turn the device on. Voila!!
> It should work perfectly!!
>
>
>
> That's what happened last night and I was comfortably ensconced
> in the book I had to interrupt reading when the Stream started acting
> up. Whaddya know: "Media Error 3" says the Stream and that was that.
> Turns out to have been the SD card, apparently corrupted beyond
repair.
> Fortunately, I had a second SD card which I formatted and then onto
> which I copied the backed up files.
>
>
>
> So far, so good! So give it a shot, Penny and the rest of you
> who reported similar problems.
>
>
>
> Thanks!
>
>
>
> Annemarie Cooke
>
> Work Incentives Coordinator
>
> NJ Commission for the Blind
>
> and Visually Impaired
>
> 153 Halsey St.
>
> 6th Floor
>
> Newark, NJ 07101
>
> (973)648-3082
>
> [log in to unmask]
>
> fax: (973)648-3389
>
>
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