Sounds like Dan is on to something, but my question was going to be what is your default mail application set to Sherry? I'm just guessing, but it might be bringing up Microsoft's Mail app instead of Outlook or a different email application you might be looking for. -- Christopher (AKA CJ) Chaltain at Outlook -----Original Message----- From: Visually Impaired Computer Users' Group List <[log in to unmask]> On Behalf Of Dan TeVelde Sent: Sunday, January 16, 2022 2:52 PM To: [log in to unmask] Subject: Re: [VICUG-L] Contact Us Link on Web Pages Not Working Hi Sherry, The issue you are having is related to the site. If you select the contact link you are taken to another page with e-mail addresses so you can decide where you want to select the type of information you are interested in. It's a very poor implementation. The site developer should have provided more context information on the page so you would know that there are different categories of the types of information you are looking for. I always assume that even if a link is labeled "contact us" that there may not be a form to fill out. The content developers assume that anyone can immediately figure out how to interact with a web page. They don't know how screenreaders work or how a blind person uses assistive technology. It's sad that we encounter pages like this but that's the world we live in. Dan -----Original Message----- From: Visually Impaired Computer Users' Group List <[log in to unmask]> On Behalf Of Sherry Wells Sent: Sunday, January 16, 2022 10:12 AM To: [log in to unmask] Subject: Re: [VICUG-L] Contact Us Link on Web Pages Not Working Sorry, I should have said that this happens on multiple web pages. Here is one though: https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.apr.org%2Fshow%2Fspeaking-of-pets-opinion&data=04%7C01%7C%7Cb5d7b5e4865f47df890e08d9d932094b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637779631191095426%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=jj%2Br7qCch4EeM57Vwsil%2BNWl6bwbyPw3LgCyCeyy7Uo%3D&reserved=0 Thanks, Sherry Wells -----Original Message----- From: Steve Hoad <[log in to unmask]> Sent: Sunday, January 16, 2022 10:52 AM To: [log in to unmask] Subject: Re: [VICUG-L] Contact Us Link on Web Pages Not Working Can you give us a link to the web page you're referencing, please? On 1/16/22, Sherry Wells <[log in to unmask]> wrote: > Hello, > > > > Used to be when I clicked on contact us on a web page, I was put in an > email message. Now when I do this, I get a screen called mail. When > I tab around the only thing there is an add account button. I tried > clicking that & it had a list with my email listed first. I hit enter > & next and nothing happens, the screen just hangs until I close it. I > tried this on both Edge & Firefox with the same results. I have the > current version of Windows 10 & current version of Fusion. I use > gmail / Outlook for my email. Any ideas on what is going on? > > > > Thanks, > > Sherry Wells > > > > VICUG-L is the Visually Impaired Computer User Group List. > Archived on the World Wide Web at > https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flistserv.icors.org%2Farchives%2Fvicug-l.html&data=04%7C01%7C%7Cb5d7b5e4865f47df890e08d9d932094b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637779631191095426%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=scHX7xRZXwMflv5oHXlyfpM9CNrA5jCj%2F7yyh%2FJMWuc%3D&reserved=0 > Signoff: [log in to unmask] > Subscribe: [log in to unmask] > > > > -- Steve Hoad VICUG-L is the Visually Impaired Computer User Group List. Archived on the World Wide Web at https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flistserv.icors.org%2Farchives%2Fvicug-l.html&data=04%7C01%7C%7Cb5d7b5e4865f47df890e08d9d932094b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637779631191095426%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=scHX7xRZXwMflv5oHXlyfpM9CNrA5jCj%2F7yyh%2FJMWuc%3D&reserved=0 Signoff: [log in to unmask] Subscribe: [log in to unmask] VICUG-L is the Visually Impaired Computer User Group List. Archived on the World Wide Web at https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flistserv.icors.org%2Farchives%2Fvicug-l.html&data=04%7C01%7C%7Cb5d7b5e4865f47df890e08d9d932094b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637779631191095426%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=scHX7xRZXwMflv5oHXlyfpM9CNrA5jCj%2F7yyh%2FJMWuc%3D&reserved=0 Signoff: [log in to unmask] Subscribe: [log in to unmask] VICUG-L is the Visually Impaired Computer User Group List. Archived on the World Wide Web at http://listserv.icors.org/archives/vicug-l.html Signoff: [log in to unmask] Subscribe: [log in to unmask]
