Well, with the exception of this last I haven't had any other complaints and everything appeared normal so did catch me offguard the other day. Everything still appears to be normal.

Sent from my iPhone

> On Dec 16, 2013, at 8:35 AM, Stan Berman <[log in to unmask]> wrote:
> 
> The problem may be with  the list member's ISP, not the List host.  I have
> had three periods of e-mail messages  not reaching me, including some that
> were from various LISTSERVs.  It was erratic and only a few didn't reach me.
> Some of the messages were from LISTSERVs that periodically poll members'
> e-mail addresses    s             and drop the subscriber
> after X number of tries.
> 
> After talking with my ISP's tech support, Verizon, and getting no
> satisfaction because they could not replicate the events, I discovered that
> Verizon had a special 800 number for unresolved issues and complaints.  I
> called the 800 number and got a personal  tech person who gathered all my
> information on the missing messages and the senders, including the sender's
> e-mail addresses.  At first, the Verizon special support people told me that
> they expected the problem to be that the senders were moving mail using some
> parameters that didn't meet the Verizon requirements.  After a couple weeks
> of investigation by Verizon, they verified that not one of the senders were
> using parameters that didn't match the Verizon requirements.  After a few
> weeks the problem seemed to resolve itself.  Of course, I wouldn't know of
> messages I didn't receive unless the sender contacted me.
> 
> The problem arose a couple other times over a two year period  and then
> resolved itself again.
> 
> Here is my guess based on the past experiences:   There are multiple mail
> servers operated by the large ISPs and they are updating their lists of
> valid e-mail addresses  on some frequent schedule.   My guess is that one or
> more of the servers is/was either not working properly or the list of valid
> e-mail addresses was not being replicated across all the Verison (in my
> case) mail servers.  These two possibilities would account for the erratic
> pattern of missing messages and the difficulty in identifying the
> problem/cause.
> 
> 
> Just a side note:  During one period of missing messages, I had the sender
> e-mail me at another e-mail address that was not at Verizon but still used
> Verizon's pipe for carrying the messages.  Not surprisingly, if I sent or
> received through this alternate e-mail address, there were no problems.
> 
> Just my thoughts.
> 
> 
> My recommendation is to ask your ISP to verify the mail parameters that they
> require in comparison with the sender's parameters.  
> 
> Stan
> 
> 
> -----Original Message-----
> From: Visually Impaired Computer Users' Group List
> [mailto:[log in to unmask]] On Behalf Of Catherine Getchell
> Sent: Sunday, December 15, 2013 7:52 PM
> To: [log in to unmask]
> Subject: Re: [VICUG-L] Email problems?
> 
> Hi Jeff,
> For some reason the list kicked you out.  Delivery problems or something.
> So I added you back in this morning.  You were the only one.  I was pretty
> sure that was a glitch and that your inbox hadn't disappeared.
> 
> Catherine Getchell, moderator
> 
>> On 12/15/13, Jeff Kenyon <[log in to unmask]> wrote:
>> Hi, I got an email last night saying that I was no longer on the group.
>> However, this morning I got an email welcoming me back to the group.
>> 
>> Is anybody had any trouble was sending the email? I'm talking about 
>> when you were replying to me both individually and or through the 
>> west. The reason for my being removed from the list was because they 
>> were getting bounced emails.
>> 
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> 
> 
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> 
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