Hello,

I assume that you have a Gmail account which you're filtering through
Outlook. This particular problem is an ugly result of how Gmail deals with
its messages. Generally, there are no folders as you might understand the
concept in Gmail. Instead, Gmail has labels. These labels are applied by
Gmail to each message that comes in. The important label is applied to a
message that Gmail considers to be--well, important. This label gets applied
along with the label "inbox" or another folder's label. When you delete a
message from what you consider to be "inbox" or another folder, the message
is not actually deleted unless there are no other labels associated with
that message. If the message has the important label associated with it, you
deleting the message from a particular folder only removes the inbox or the
other label from that message. The important label is still associated with
that message. Unfortunately, you have no other choice but to go through the
"important" folder and delete the messages that you no longer wish to have
there.

Hope this explanation helps.

Regards,

Pratik


-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Sherry Wells
Sent: Sunday, March 4, 2018 11:25 AM
To: [log in to unmask]
Subject: [VICUG-L] Unwanted Emails Showing Up in Important Mail Folder

Hi all,

I am using Outlook 2016 & yearning for Windows Live Mail which is no longer
supported.  For some reason, many many emails that I have deleted are still
retained in my important mail folder.  These emails were not originally
marked as important from the sender & they are no longer in my trash folder.
Why would they be retained in my important mail folder when I never moved
them there & have deleted them & cleaned out my trash folder.  Any ideas of
how to stop this would be appreciated as I am getting annoyed at having to
delete things twice.

Sherry Wells


---
This email has been checked for viruses by AVG.
http://www.avg.com


    VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
    http://listserv.icors.org/archives/vicug-l.html
    Signoff: [log in to unmask]
    Subscribe: [log in to unmask]


    VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
    http://listserv.icors.org/archives/vicug-l.html
    Signoff: [log in to unmask]
    Subscribe: [log in to unmask]