CAREER OPPORTUNITY
Web Development Project Manager [INTE-26]
American Civil Liberties Union
Information Technology Department, NY

For nearly 100 years, the ACLU has been our nation's guardian of 
liberty, working in courts, legislatures, and communities to 
defend and preserve the individual rights and liberties 
guaranteed by the Constitution and laws of the United States.  
Whether it's ending mass incarceration, achieving full equality 
for the LGBT community, establishing new privacy protections for 
our digital age, or preserving the right to vote or the right to 
have an abortion, the ACLU takes up the toughest civil liberties 
cases and issues to defend all people from government abuse and 
overreach.  With more than a million members, activists, and 
supporters, the ACLU is a nationwide organization that fights 
tirelessly in all 50 states, Puerto Rico, and Washington, D.C., 
for the principle that every individual's rights must be 
protected equally under the law, regardless of race, religion, 
gender, sexual orientation, gender identity or expression, age, 
disability or national origin.

The Information Technology Department (IT) of the ACLU's 
National office in New York City is seeking applicants for a 
full-time Web Development Project Manager.
OVERVIEW

Reporting to the Associate Director of IT/Internet Technology, 
the Web Development Project Manager is responsible for managing 
the technical development and maintenance of the ACLU's 
public-facing online presence and custom web applications in 
order to support the ACLU's communications, advocacy, 
fundraising, and programmatic business goals.  The Web 
Development Project Manager works closely with cross-departmental 
digital business owners to identify requirements, write 
specifications, prioritize and schedule work.  S/he will also 
manage the web development team and external vendors to 
successfully complete implementation projects on time and on 
budget.
ROLES AND RESPONSIBILITIES
Manage the day-to-day development, administration, support, and 
maintenance of the ACLU's public and internal websites and 
oversee the resolution of related technical problems;
Act as subject matter expert for the implementation, information 
architecture and release cycle of the ACLU.org website CMS, the 
online fundraising and advocacy web application, email marketing 
interface, the ACLU affiliate federated website CMS, and internal 
database web applications;
Act as project manager for web-related support requests, 
maintenance, and enhancement projects.  Prioritize resource 
allocation; manage internal web development staff and external 
vendors;
Supervise the Internet Technology web development team; conduct 
daily standups, weekly security meetings and biweekly sprint demo 
and planning meetings;
Oversee peer code reviews, quality assurance (QA), and user 
acceptance testing (UAT) for all web projects, in coordination 
with vendors as needed;
Log, track, update, and resolve all cases and user stories using 
project management software; monitor and review external vendor 
project management systems;
Manage support tracking software and maintain the web development 
knowledge base;
Consult with the Communications, Development, Advocacy, and 
Affiliate Support & Nationwide Initiatives Departments to 
coordinate ongoing enhancements and maintenance of websites and 
custom web applications.  Serve as point person for ACLU 
personnel in creating and maintaining processes/procedures for 
new sites; train staff to use and troubleshoot problems with the 
Content Management Systems and online fundraising and advocacy 
tools.  Collaborate with IT and program staff to troubleshoot, 
test, and oversee the launch of new website features and 
functionality.
Act as liasion between vendors, ACLU employees and website 
visitors; work with external vendors on technology improvements 
requested by ACLU employees and users, and solve problems (e.g., 
corrupted content, security breaches, software failures, hardware 
malfunctions, and browser/device compatibility issues).
Ensure compliance with security and privacy policies and PCI 
requirements, as it applies to the websites and web applications;
Ensure mobile responsiveness of websites and accessibility for 
people with disabilities;
Ensure the integrity of the production of KPI reports about 
website visitors and online activity (e.g., traffic volumes, 
online registrations, donations/advocacy actions and other 
engagements, popular search strings, popular issues, and website 
downtime).

EXPERIENCE AND QUALIFICATIONS

Bachelor's degree, preferably in Computer Science or related 
field such as Mathematics or Engineering;
Minimum of five years of technical experience with the web, 
specifically with public websites, web applications, and online 
transaction tools.  A minimum of three years of relevant project 
management experience;
Experience managing and leading complex projects with multiple 
stakeholders, including coordinating and supervising resources 
and defining/adhering to timelines.  Formal project management 
training or certification a plus;
Experience in developing requirements and selecting web 
technologies required;
Experience with support tracking and project management tools 
required;
Excellent time management skills, attention to detail, a proven 
ability to work with grace under pressure during peak workload 
periods, and the ability to see work through to completion;
Ability to work independently as well as part of a team
In-depth knowledge of CMS systems and frameworks, including 
configuring data models, content views, and user rights and 
permissions; Drupal preferred;
Familiarity with current programming technologies, such as HTML5, 
JavaScript, CSS, PHP, and JSON required;
Familiarity with web performance and scalability technologies, 
including caching, reverse-proxies, and CDNs;
Familiarity with web, server, database and integration 
technologies: Drupal, Yii, Linux/Apache, and MySQL preferred;
Familiarity with web security and privacy issues;
Strong written, oral and interpersonal communications skills, a 
customer service orientation, and the ability to implement 
projects in a team-oriented environment;
Experience with online programs for non-profit organizations with 
large advocacy and membership constituencies is a plus;
Passion for civil liberties and civil rights, especially 
regarding privacy and security.

COMPENSATION

The ACLU offers a generous and comprehensive compensation and 
benefits package, commensurate with experience and within the 
parameters of the ACLU compensation scale.

HOW TO APPLY

Please send a cover letter, resume and a relevant writing sample 
to: [log in to unmask]<mailto:[log in to unmask]> - reference 
[INTE-26/ACLU-W] in the subject line.
Please indicate in your cover letter where you learned of this 
career opportunity.

Applications will be accepted until the position is filled.
This job description provides a general but not comprehensive 
list of the essential responsibilities and qualifications 
required.  It does not represent a contract of employment.  The 
ACLU reserves the right to change the description and/or posting 
at any time without advance notice.
The ACLU is an equal opportunity employer.  We value a diverse 
workforce and an inclusive culture.  The ACLU encourages 
applications from all qualified individuals without regard to 
race, color, religion, gender, sexual orientation, gender 
identity or expression, age, national origin, marital status, 
citizenship, disability, and veteran status.

The ACLU undertakes affirmative action strategies in its 
recruitment and employment efforts to assure that persons with 
disabilities have full opportunities for employment in all 
positions.

We encourage applicants with disabilities who may need 
accommodations in the application process to 
contact:[log in to unmask]  Correspondence sent to this email 
address that is not related to requests for accommodations will 
not be reviewed.  Applicants should follow the instructions above 
regarding how to apply.

The ACLU comprises two separate corporate entities, the American 
Civil Liberties Union and the ACLU Foundation.  Both the American 
Civil Liberties Union and the ACLU Foundation are national 
organizations with the same overall mission, and share office 
space and employees.  The ACLU has two separate corporate 
entities in order to do a broad range of work to protect civil 
liberties.  This job posting refers collectively to the two 
organizations under the name "ACLU."

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