Hi Anna,
Have you ever considered using the iPhone app to listen to books instead of a Windows application? I use the Audible app on the iPhone and for the most part it is accessible. However, the process of buying a book is very frustrating. I use Safari on my iPhone to purchase a book. The only issue is that when I try to open the site safari wants to take me to the mobile version. I tend to buy courses and the courses menu does not show up when you open the mobile version of the site. I have to pay very close attention when I open the browser to make sure I am opening the complete site. So I can find the books I want.
I hope this in formation is helpful.
Dan
Sent from my iPhone
> On Oct 13, 2018, at 11:13 PM, Ana G <[log in to unmask]> wrote:
>
> Hi All,
>
>
> I'm trying to download a book from my audible library, and I can't.
>
>
> Normally, I press enter on the Download link, and the download begins. If nothing happens, I press shift+F6 to get to the Downloads bar, then press enter on a randomly named file.
>
>
> Now whenever I press enter on the Download link, I am sent to a page that tells me about the different apps I can use to listen to content, like Audible Manager for PC and Audible for Android, iOS, or Fire. I've arrowed over this screen, but haven't found any sort of "Close Window" button. Ive tried pressing enter on Audible Manager for PC in case this is the site's way of letting me know there's a new version of the software, but when I start the installation process, I get a message that my computer already has a newer version.
>
>
> This has been happening since yesterday. It happens whether I use the enter key or mouse simulation, whether I use Jaws or NVDA, and whether I used Chrome or Firefox. When it happened yesterday, I was hoping the website was just going through a phase, but ...
>
> Anyway, I'll call tech support tomorrow. I just wondered if I was missing anything obvious.
>
> Ciao
>
>
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