Hello Jeff,
In addition to doing a reset you might go in settings and Internet options to see your list of available networks and delete the ones you don't want.  If the network you want to connect with is password protected, make sure the password is correct.  Sometimes the Braille Sense has problems with guest networks but should work with networks on routers.  If you delete and networks you don't want and then try to connect to the Internet, you should get a beep sound and the Braille Sense will tell you that you are connected.
If you can't connect with the network you want, try deleting the network profile and recreate a new one.
I hope this helps.

Thanks,
Dan

Sent from my iPhone

> On Oct 13, 2015, at 12:33 PM, Bill Pasco <[log in to unmask]> wrote:
> 
> This happens once in a while with the Braille Sense. The fix is to do a
> hard reset. Press the right arrow and hold it while you press the reset
> button for two seconds.  That fix has solved this same problem for me.
> 
> Bill
> 
> 
> -----Original Message-----
> From: Visually Impaired Computer Users' Group List
> [mailto:[log in to unmask]] On Behalf Of Jeff Kenyon
> Sent: Tuesday, October 13, 2015 6:27 AM
> To: [log in to unmask]
> Subject: [VICUG-L] Wi-Fi wowse with the Braille Sense U2
> 
> Hi all, I have done many things to troubleshoot this problem I am about to
> describe, and nothing seems to work.
>  Yesterday I started having a problem where the Braille Sense will see
> one Wi-fi network that I don't use or have access to and it won't see
> anything else. It takes it forever to find the network I have saved to it,
> and that is my own Wi-fi and I was just wondering if there is a bug or
> something that is preventing the unit from seeing other networks?
> 
> 
>    VICUG-L is the Visually Impaired Computer User Group List.
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> 
> 
>    VICUG-L is the Visually Impaired Computer User Group List.
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