In their VPAT, Cisco says WebEx supports JAWS. I had to deal with them in a previous job and they wouldn't commit to supporting NVDA. I have found some functions only work in the iOS version. One task is creating and taking a poll. I know this sounds like a minor issue but it is an issue nevertheless.
I found Cisco tech support lousy. They didn't seem to care if they had resolved my issue.
Dan
-----Original Message-----
From: Visually Impaired Computer Users' Group List <[log in to unmask]> On Behalf Of Ana G
Sent: Thursday, November 12, 2020 7:36 AM
To: [log in to unmask]
Subject: Re: [VICUG-L] WebEx Accessibility
Hi All,
This message came back to me when someone used this thread to post a new question.
In case others are wondering about WebEx, I've used the platform
recently to attend a couple of meetings. The entire interface seems
accessible in that, as an attendee, I was able to explore all the
screens and settings between the email link and the live meeting. In
many cases, the screen reader doesn't tell me that X or Y is a control
of some type, but pressing space or enter on it activates the control. I
know I've used it with at least two screen readers, but I don't remember
which two, and I have a vague memory of having to use mouse simulation
to activate something, but I don't remember whether that was when I was
getting into the meeting or just exploring. I haven't done a lot of
exploring while I was in the meeting itself, so I can't say much about
that at this point.
As with similar platforms, you also have the option of calling in on the
phone.
Just spreading the word.
Ciao
On 5/2/2020 7:45 PM, Ana G wrote:
> Hi All,
>
>
> In a nutshell, my question is "How accessible is WebEx?"
>
>
> In our new virtual reality, work is using both Zoom and WebEx for many
> things. I haven't started because the specifics keep changing, and
> they need to settle down before we make decisions about how to handle
> accessibility.
>
>
> I've been practicing with Zoom at home, and I'm finally at the point
> where I'm not intimidated about using it with Narrator.
>
>
> Now it's time to tackle WebEx. I know I've used it in the past though
> it's been a few years. I remember thinking it was accessible, but I
> think I remember having a better experience on my Android phone than
> on the computer. I've found the accessibility page for WebEx at
>
> https://help.webex.com/en-us/84har3/Cisco-Webex-Meetings-and-Cisco-Webex-Events-Accessibility-Features
>
>
> Since I'm not going to be starting meetings myself, I suspect the only
> keystroke I'll be using is the mute toggle.
>
>
> Those of you who use WebEx, how accessible is it, and are there things
> I should be aware of, like that something does or doesn't work very
> well with a screen reader.
>
>
> Thanks for any wisdom.
>
>
> Ciao
>
>
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Subscribe: [log in to unmask]
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