Hi Ted,
Thanks loads for your prompt response.  sure, I'll try  em all.
regards
Samson
On 8/7/18, Ted Chittenden <[log in to unmask]> wrote:
> Samson:
>
> Yes, I've had that problem in the past. A few ideas (which sometimes worked
> and sometimes didn't):
>
> 1) Refresh Firefox. The command is under the help menu in Firefox.
> 2) Delete some of your old Firefox folders. This is also under the Firefox
> menu.
> 3) Completely uninstall Firefox and all of its folders and then reinstall
> the software. While uninstalling Firefox is easy, finding any residual
> Firefox folders after uninstallation can be a little bit trickier.
> 4)  If worst comes to worst, I would reset my PC. Unfortunately, that is a
> Windows 10 feature that involves the reinstallation of Windows over your
> existing copy. Doing this (and I don't think I could do it in Windows 7)
> means reinstalling *all* of your programs after the process is finished.
>
> Good luck.
>
> --
> Ted Chittenden
>
> Every story has at least two sides, if not more.
>
> -----Original Message-----
> From: Visually Impaired Computer Users' Group List
> <[log in to unmask]> On Behalf Of Samson Perera
> Sent: Monday, August 6, 2018 7:16 PM
> To: [log in to unmask]
> Subject: Re: [VICUG-L] Help with firefox
>
> Hi friends,
> Using Win 7, Jaws 15 and firefox  52 ESR.
> Problem:  the history and bookmarks features do not work.  Even if I go to a
> hundred pages, they do not sho in history.  When I bookmark a page, it says
> “page bookmarked” but nothing shows up in the bookmarks list.  Been using
> Firefox for quite a number of years, never had this before.
> Any help will be greatly appreciated.
> Thank you
> Samson.
>
>
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>
>     VICUG-L is the Visually Impaired Computer User Group List.
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