I echo Julie's advice: this is a scam run run like the wind hang up on them they are not from Microsoft they are in a boiler room somewhere trying to get access to your computer and some people probably do fall for this arouse they wouldn't keep calling just hang up just say no! 

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> On Jun 17, 2015, at 9:57 PM, Julie A Adkins <[log in to unmask]> wrote:
> 
> This is definitely a scam. Please do not talk to these people. 
> 
> Julie Adkins
> Assistive Technology Trainer
> 
> 
> 
>> On Jun 17, 2015, at 9:42 PM, peter altschul <[log in to unmask]> wrote:
>> 
>> Hi:
>> 
>> My wife and I have received three phone calls from people identifying themselves as Microsoft employees telling us that our computer is sending error messages and that our security has been compromised - that a third party is using our network for nefarious purposes.  They have offered to assist us to solve the problem by giving us step-by-step instructions as we sit by the computer.  My stepson admits to torrenting music, books, and movies, and has been suspicious that we are being hacked.  My wife and I sense that these calls are suspicious, and wonder what you-all think about this.
>> 
>> Thanks, Peter
>> 
>> 
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> 
>    VICUG-L is the Visually Impaired Computer User Group List.
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>    Subscribe: [log in to unmask]


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