Not only just say "no" but if you be really nasty about it, they might just get the message.   A while back, I got such a call and was nasty about it and haven't gotten another one since. 

Sent from my iPhone

> On Jun 17, 2015, at 11:03 PM, Ann <[log in to unmask]> wrote:
> 
> I echo Julie's advice: this is a scam run run like the wind hang up on them they are not from Microsoft they are in a boiler room somewhere trying to get access to your computer and some people probably do fall for this arouse they wouldn't keep calling just hang up just say no! 
> 
> Sent from my iPhone
> 
>> On Jun 17, 2015, at 9:57 PM, Julie A Adkins <[log in to unmask]> wrote:
>> 
>> This is definitely a scam. Please do not talk to these people. 
>> 
>> Julie Adkins
>> Assistive Technology Trainer
>> 
>> 
>> 
>>> On Jun 17, 2015, at 9:42 PM, peter altschul <[log in to unmask]> wrote:
>>> 
>>> Hi:
>>> 
>>> My wife and I have received three phone calls from people identifying themselves as Microsoft employees telling us that our computer is sending error messages and that our security has been compromised - that a third party is using our network for nefarious purposes.  They have offered to assist us to solve the problem by giving us step-by-step instructions as we sit by the computer.  My stepson admits to torrenting music, books, and movies, and has been suspicious that we are being hacked.  My wife and I sense that these calls are suspicious, and wonder what you-all think about this.
>>> 
>>> Thanks, Peter
>>> 
>>> 
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> 
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