Harry,

This is an unfortunate trend which many companies are adopting.  You might look on the Verizon website and see if there is an inquiry form you can fill out.  You will probably get an e-mail response.  Some companies like Google don't even have tech support by phone.  I wish this wasn't the case, but companies assume that any person looking for ainformation would use a website.

I thought that Verizon had a customer service number for people with disabilities.  You might want to look for that on the Verizon home page.

Dan

Sent from my iPhone

> On Oct 26, 2017, at 5:00 PM, Harry Brown <[log in to unmask]> wrote:
> 
> Hi all,
> 
> Well folks, if you need to talk to a live person at the Verizon national accessibility center, forget it. They have no humans answering the phone these days.
> 
> I just called to find out about a phone, and it says they're opened from 8 to 9, eastern time, Monday through Friday. But there is no way to talk with someone live.
> 
> There is a fantastic phone, that David Woodbridge did a fantastic demo of, the Kapsys Smart vision 2! It's an Android phone with a touch screen, and a fully functioning keyboard with keys on it, below the touch screen.
> 
> Anyway, just wanted to save people the hastle of calling the center, and not being able to talk with anyone there, about anything.
> 
> Harry
> 
> 
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