Sherry,

I'm using Jaws 15 on Windows 8.1, and I also notice that Jaws goes 
through phases where it doesn't automatically tell me that I'm on item 1 
of 20 while in a file folder. I also notice that Jaws sometimes gives me 
an inaccurate number of items. For example, the Documents folder has 
over a hundred items, but Jaws may say, "Item 12 of 47."

If Jaws isn't automatically telling me what item I'm on, I use the say 
line command (ins+up-arrow). Most of the time, Jaws gives me a lot of 
information, like the last save date, the file size and the fact that 
this is item 39 of 115. If this doesn't work, sometimes restarting Jaws 
helps, and other times, restarting the computer does it. Occasionally, 
Jaws just refuses to cooperate.

If Jaws is giving me an inaccurate item count, the same solutions apply: 
restarting Jaws, restarting the computer, or waiting out Jaws' mood swing.

Ciao


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