Harry, I think the real thing to learn behind this is something else Dennis is trying to say to you. He simply suggested that you do your homework, or research, before posting something like this out on the list. I think we can all benefit from this advice. Homework and research is definitely not a strong hold of mine either. Elena
Michael S. Dunne, PRESIDENT
Elena Thomason, CEO
Equal Access & Associates, LLC
(916) 241-9591
EMPOWERING THE BLIND SINCE 1992 TM
-----Original Message-----
From: Visually Impaired Computer Users' Group List <[log in to unmask]> On Behalf Of Dennis Long
Sent: Friday, July 17, 2020 2:35 PM
To: [log in to unmask]
Subject: Re: [VICUG-L] thanks to Dennis's help, I was able to unlock the number!!!
Harry the only part of what you said that I won't agree with is having the company do it for you. Let me explain. That could be a security risk. However I agree Google should have phone numbers. There is a google support desk for people with disabilities were you aware of that? Your welcome for the help. It took me not even 5 minutes of looking. I put in something like how to transfer my google voice number to cell phone and found it right away.
-----Original Message-----
From: Visually Impaired Computer Users' Group List <[log in to unmask]> On Behalf Of Harry Brown
Sent: Friday, July 17, 2020 5:30 PM
To: [log in to unmask]
Subject: [VICUG-L] thanks to Dennis's help, I was able to unlock the number!!!
Hi all,
Thanks to Dennis, I was given a web page, about how to unlock my number, now, to get it ported over to my cell phone, and I sure appreciate him finding it!
I don't have a problem with Google's lack of accessibility, that's not what the problem is, and I should have said that, in my email.
Because even sighted people get very angry at Google, I can introduce a bunch of them to you if you want.
I got a friend, who's been in computers since 1980, and it takes him an hour and a half to get anything done on the Google web site, it's like a continual loop over there, he just kept going around and around in a loop, to the same pages, over and over again.
If I ran a company, (which I don't), but if I did, no matter how big the company were to get, I would say to my employees, "you will answer every phone call, and we will have phone numbers people can call, to ask any question, if they get into a problem on the web site, and, you will take all the time each person needs on every call. We will not be unreachable, by any human being, and, if the person is having a problem doing something in their account, you, do it for them!"
However, I don't run the company.
You don't want to know what my sighted friend said to me when he could not contact Google, it's not typeable here.
But thanks again to Dennis for the help!
Harry
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