Dan 

You raise a good point.  Often, it's in the eye of the beholder.
Often, a difficult site, when constantly used, becomes familiar and one 
figures out how to use it for what they want or need.
I suppose the real test for a site is how easy or difficult it is to use 
on a first visit for a bunch of users.  




The Bible was not given to increase our knowledge;
the Bible was given to change our lives.
D L Moody, late 19th cen founder, Moody Bible Institute of Chicago


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