There are different ways to do this, but what I would do is find the message in your messages list, and then hit control+c  to copy it to the clipboard. Note you're not opening the message, just hit control+c while it has the focus in the message list. Now start a message to the email address you got for the support team, and while in the body of the message, hit control+v to paste the old message into the new message. It'll show up as an attachment.

Note that pasting the text of the message into a new message or a Word document won't help since the support team is looking for message headers that won't be captured by copying the text of the email message.

--
Christopher (AKA CJ) =>÷
Chaltain at Outlook, USA

-----Original Message-----
From: Visually Impaired Computer Users' Group List <[log in to unmask]> On Behalf Of Gaston Bedard
Sent: Friday, August 25, 2023 5:41 AM
To: [log in to unmask]
Subject: Re: [VICUG-L] Forwarding my own message .eml format in Outlook 2016 in Windows 10?

Ricky.
Here is an idea.
You copy your email message and paste it into a Word or text document.
Save your Word or text document.
Then, attach it to your email.

This is a quick idea.
Gaston


-----Original Message-----
From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of Ricky Lomey
Sent: August-25-23 5:54 AM
To: [log in to unmask]
Subject: [VICUG-L] Forwarding my own message .eml format in Outlook 2016 in Windows 10?

Hi list

I sent two messages to different recippients which were rejected but their service provider said the problem could be solved by forwarding the message to the email support but they say in Outlook it should be forwarded as an attachment but I can't find any option to forward as an attachment, so how do I do it in Outlook 2016 in Windows 10?

Thanks.

Ricky Lomey


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