The only thing that was wrong with the site, in my opinion, has already been
fixed--they now have an audio CAPTCHA. That was fixed shortly after I
launched my own Canadian provincial human rights complaint.
-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of ted chittenden
Sent: Tuesday, April 26, 2011 10:26 AM
To: [log in to unmask]
Subject: [VICUG-L] National Federation of the Blind Announces Agreement with
TicketMaster
The problem I have with the below story is that it lacks specificity in both
what was inaccessible about the TicketMaster website and, by definition,
what the NFB, through its agreement with TicketMaster, believes should be
done to make the site more accessible. Still, I do think this deal is worth
noting.
I should also note that the given website address is very lengthy and
probably covers more than one line.
Ted
http://www.kait8.com/story/14514198/national-federation-of-the-blind-announc
es-agreement-with-ticketmaster?clienttype=printable
<< Back
KAIT-Jonesboro, AR-News, weather, sports, classifieds-National Federation of
the Blind Announces Agreement with TicketmasterNational Federation of the
Blind Announces Agreement with Ticketmaster
Information contained on this page is provided by companies via press
release distributed through PR Newswire, an independent third-party content
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SOURCE Live Nation Entertainment
- Ticketmaster Makes Website Fully Accessible and Fan-Friendly to Blind
Users -
BALTIMORE, April 26, 2011 /PRNewswire/ -- The National Federation of the
Blind (NFB), the nation's leading advocate for Internet access by blind
Americans, today announced a cooperative agreement with Ticketmaster, the
global event ticketing leader and one of the world's top five eCommerce
sites, to make its website fully accessible to the blind. Under the
agreement, Ticketmaster will make its website (www.ticketmaster.com) fully
accessible to blind users utilizing screen access technology by December 31,
2011. Screen access technology converts what is on the computer screen into
synthesized speech or Braille.
Dr. Marc Maurer, President of the National Federation of the Blind, said:
"An increasing number of goods and services are now offered primarily over
the Internet and Ticketmaster's extremely popular ticket sales website is a
prime example of this trend. Ticketmaster customers gain many of the
company's valuable benefits and services, including access to special
pre-sales and promotions, through its website. The National Federation of
the Blind is pleased that Ticketmaster has recognized the importance of
providing equal access to its website for its blind customers, and we look
forward to working with the company to achieve that goal. The National
Federation of the Blind will continue to work tirelessly until the blind
have equal access to the full range of products and services available to
the public through the Internet and other information technologies."
"For Ticketmaster, the future is all about the fans. We want to participate
wherever and however so that fans can have the best possible fan-friendly
experience," said Nathan Hubbard, CEO of Ticketmaster. "Partnering with the
National Federation of the Blind is enabling us to address the needs of our
blind fans, so that they can have the same positive experience when
purchasing tickets for their favorite artists' performance or any live
event. We are committed to working with NFB to enhance the Ticketmaster
website so that it's accessible and usable by all of our fans out there."
Pursuant to the agreement, Ticketmaster will develop a comprehensive
accessibility program that will include the development of an accessibility
guidelines manual, as well as the appointment of both an accessibility
coordinator and an accessibility committee.
Additionally, Ticketmaster will continue to work with officials of the
National Federation of the Blind to ensure that the Ticketmaster services
remain accessible to the blind. Ticketmaster will submit its website to the
NFB Nonvisual Accessibility (NFB-NVA) Web Certification program, a rigorous
procedure by which websites and applications that have made efforts to be
accessible to the blind can be identified and recognized. The NFB-NVA Web
Certification program continuously monitors participating sites to ensure
that they remain compliant with certification criteria. If a site remains
accessible, its certification is renewed on an annual or a version basis.
If accessibility issues arise, the National Federation of the Blind will
work with the site developers to remedy them.
About the National Federation of the Blind
With more than 50,000 members, the National Federation of the Blind is the
largest and most influential membership organization of blind people in the
United States. The NFB improves blind people's lives through advocacy,
education, research, technology, and programs encouraging independence and
self-confidence. It is the leading force in the blindness field today and
the voice of the nation's blind. In January 2004 the NFB opened the
National Federation of the Blind Jernigan Institute, the first research and
training center in the United States for the blind led by the blind.
About Live Nation Entertainment
Live Nation Entertainment is the world's leading live entertainment and
eCommerce company, comprised of four market leaders: Ticketmaster.com, Live
Nation Concerts, Front Line Management Group and Live Nation Network.
Ticketmaster.com is the global event ticketing leader and one of the world's
top five eCommerce sites, with over 26 million monthly unique visitors.
Live Nation Concerts produces over 20,000 shows annually for more than 2,000
artists globally. Front Line is the world's top artist management company,
representing over 250 artists. These businesses power Live Nation Network,
the leading provider of entertainment marketing solutions, enabling over 800
advertisers to tap into the 200 million consumers Live Nation delivers
annually through its live event and digital platforms. For additional
information, visit www.livenation.com/investors.
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