The problem may be with the list member's ISP, not the List host. I have
had three periods of e-mail messages not reaching me, including some that
were from various LISTSERVs. It was erratic and only a few didn't reach me.
Some of the messages were from LISTSERVs that periodically poll members'
e-mail addresses s and drop the subscriber
after X number of tries.
After talking with my ISP's tech support, Verizon, and getting no
satisfaction because they could not replicate the events, I discovered that
Verizon had a special 800 number for unresolved issues and complaints. I
called the 800 number and got a personal tech person who gathered all my
information on the missing messages and the senders, including the sender's
e-mail addresses. At first, the Verizon special support people told me that
they expected the problem to be that the senders were moving mail using some
parameters that didn't meet the Verizon requirements. After a couple weeks
of investigation by Verizon, they verified that not one of the senders were
using parameters that didn't match the Verizon requirements. After a few
weeks the problem seemed to resolve itself. Of course, I wouldn't know of
messages I didn't receive unless the sender contacted me.
The problem arose a couple other times over a two year period and then
resolved itself again.
Here is my guess based on the past experiences: There are multiple mail
servers operated by the large ISPs and they are updating their lists of
valid e-mail addresses on some frequent schedule. My guess is that one or
more of the servers is/was either not working properly or the list of valid
e-mail addresses was not being replicated across all the Verison (in my
case) mail servers. These two possibilities would account for the erratic
pattern of missing messages and the difficulty in identifying the
problem/cause.
Just a side note: During one period of missing messages, I had the sender
e-mail me at another e-mail address that was not at Verizon but still used
Verizon's pipe for carrying the messages. Not surprisingly, if I sent or
received through this alternate e-mail address, there were no problems.
Just my thoughts.
My recommendation is to ask your ISP to verify the mail parameters that they
require in comparison with the sender's parameters.
Stan
-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Catherine Getchell
Sent: Sunday, December 15, 2013 7:52 PM
To: [log in to unmask]
Subject: Re: [VICUG-L] Email problems?
Hi Jeff,
For some reason the list kicked you out. Delivery problems or something.
So I added you back in this morning. You were the only one. I was pretty
sure that was a glitch and that your inbox hadn't disappeared.
Catherine Getchell, moderator
On 12/15/13, Jeff Kenyon <[log in to unmask]> wrote:
> Hi, I got an email last night saying that I was no longer on the group.
> However, this morning I got an email welcoming me back to the group.
>
> Is anybody had any trouble was sending the email? I'm talking about
> when you were replying to me both individually and or through the
> west. The reason for my being removed from the list was because they
> were getting bounced emails.
>
> VICUG-L is the Visually Impaired Computer User Group List.
> Archived on the World Wide Web at
> http://listserv.icors.org/archives/vicug-l.html
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>
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Subscribe: [log in to unmask]
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