Hi all,

How do you uninstall programs that just don't want to be uninstalled?

When I installed the KM Player, a video player that sends soft subtitles 
to the TTS, I wasn't able to use it because the movies I tried kept 
stopping after about ten seconds. I suspected the issue was related to 
something called KMP Faster, which was installed along with KM Player. 
The two are separate items, but when I used KM Player to play a movie, 
another window would open prompting me to fix problems with KMP Faster. 
Btw, I'm not clear about what KMP Faster does.

Anyway, I eventually got frustrated and decided to uninstall both. My 
thinking was that maybe they weren't Windows 10 ready or something, so I 
would try KM Player again in a few months. I went into Programs and 
Features, and I had no problem uninstalling KM Player. However, KMP 
Faster doesn't want to uninstall. Every time I try, I get the same 
window prompting me to fix problems. This window isn't accessible. with 
Jaws and with Narrator, I can only read the title, which is something 
like, "Fix problems with KMP Faster by Simpletech." With NVDA, I can 
arrow around and hear, "Unknown," but nothing happens when I try 
activating the Unknowns.

I'm going to try to get sighted help, but if that doesn't work, is there 
a way to force uninstall a program In windows? I also notice there are 
programs for uninstalling. Which of these are accessible?

thanks.

Ciao


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