Check out my web pages.
On one you will find the absolute best
list of hot-buttoned resources you could ever find.
On the other I point up what clients should watch out for and
insist on and I describe how the profession could be
better.  I recommend them for all:

http://www.future.net/~bradj/father.html

and

http://www.future.net/~bradj/it.html  , respectively