Charlotte,
First I would have her repair her current installation.
Click START -- SETTINGS -- ADD/REMOVE PROGRAMS
then scroll down the list to find MSIE. Double click it (or use
the ADD/REMOVE button) and then select the option to
REPAIR the current installation.
If that does not work, then try completely reinstalling IE 5.
As a last resort (shudder, cringe) upgrade to IE 5.5.
Good Luck,
Jim Meagher
----- Original Message -----
From: "Charlotte Marley" <[log in to unmask]>
> Her version of MSIE is 5.0
> Yes, when she points (but doesn't click) on blue underlined words, the
> pointer changes to a hand.
> Yes she does see the URL listed on the status bar.
> When she clicks on a blue underlined email address it takes her to a new
> message window with that address on the To: line.
> Her HP computer is model 6730.
> Thanks
>
>
>
>
>
> ----- Original Message -----
> From: "Jim Meagher" <[log in to unmask]>
> To: "PCSOFT list" <[log in to unmask]>
> Cc: "Charlotte Marley" <[log in to unmask]>
> Sent: Wednesday, September 27, 2000 7:14 AM
> Subject: Re: [PCSOFT] links
>
>
> > Charlotte,
> >
> > Always post messages through the mailing list.
> > CC to me (or others), but always send to
> > the list so that the rest of the members can
> > read, learn and/or contribute
> > (and fix my mistakes <grin>)
> >
> > A few more questions to help clarify.....
> >
> > 1. Which version of MSIE?
> >
> > 2. When she points to (but doesn't click) on blue
> > underlined words, does the pointer change into
> > a hand?
> >
> > 3. When she is pointing to the underlined words
> > AND has the little hand for a pointer, does she
> > see a URL listed on the status bar (just above
> > the start button)?
> >
> > 4. What does she mean when she says:
> > ".... click on an email address.... it will take her right to it..."
> > take her right to what?
> >
> > Jim Meagher
> >
> > ----- Original Message -----
> > From: "Charlotte Marley" <[log in to unmask]>
> >
> >
> > > Thanks for the info on the num lock light, that is ok. She can
connect
> to
> > > her ISP,which is MFX.net. She has MSIE for a browser. When she clicks
> on
> > > any blue underlined link her computer doesn't do anything. She can
> click
> > on
> > > an email address, blue and underlined and it will take her right to
it.
> > As
> > > far as we know everything else is working correctly.
> > >
> > > ----- Original Message -----
> > > From: "Jim Meagher" <[log in to unmask]>
> > >
> > >
> > > > Charlotte,
> > > >
> > > > The num lock light should be on.
> > > >
> > > > You will need to give us more details about the link problem.
> > > > Can she connect to her ISP?
> > > > Who is her ISP?
> > > > What web browser is she using, Netscape, AOL,
> > > > MSIE, something else?
> > > > What does the link look like? Text? graphics? color? underlined or
> not?
> > > > etc. etc. etc.
> > > >
> > > > The more details you can give us, the better (more accurate)
> > > > our answer will be.
> > > >
> > > >
> > > > ----- Original Message -----
> > > > From: "Charlotte Marley" <[log in to unmask]>
> > > >
> > > >
> > > > I have a friend with a new computer that will not do anything when
she
> > > > clicks on a link. Also her num lock light stays on all the time.
It
> is
> > a
> > > > HP computer. Can you help us take care of these two problems?
> > > > Thanks
> > > > Charlotte
> > > >
> > > >
> > >
> > >
> >
>
> The NOSPIN Group provides a monthly newsletter with great
> tips, information and ideas: NOSPIN-L, The NOSPIN Magazine
> Visit our web site to signup: http://nospin.com
>
PCSOFT's List Owner's:
Bob Wright<[log in to unmask]>
Drew Dunn<[log in to unmask]>
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