I would report this to the Better Business Bureau, Police, and anyone
else who will take a report. The give away is the "Take me to a tech"
message. Really sounds like you were taken (at least on the repairs) and
are being set up to continue to be taken.
If a legitimate installation disk for XP SP2 was included, I would use
"fdisk" to remove all partitions on the hard drive and create one new
"active" partition and then format it. Install XP on the clean drive and
go from there (install AVG or AVAST first and then the critical
Microsoft updates). If you have questions on doing this, please post
back to address it.
If you did not receive a legitimate installation disk, demand one from
the seller. If they refuse, include Microsoft as one of the report
recipients.
You may have to purchase XP with SP2. Since Vista was released, the
price may be coming down a little.
Sorry to hear about your troubles. I hope this helps.
Tom Mayer
Ann Reiling wrote:
> I just bought a used Dell 4300 with XP SP2. Had a free AVG. I downloaded Mozilla Firefox, Word Web, &Mozilla's Thunderbird. I was downloading Commodo when the whole thing locked up, black screen saying "Take me to the Tech." I took it back where I bought it, they said I had downloaded over 1000 spyware & adware & stuff, charged me $150 to clean it AND without my permission installed Norton....it now does not work. The CD does not work, the sound drive says it's missing, I didn't go any further, just unplugged it. They claimed that EVERYTHING I had downloaded was a virus or spyware. Except for Thunderbird, I have all the rest of those programs on my B100, which works fine.
>
> I think I got ripped off, both in the buying & in the "fixing." I had it less than a week, and if the programs had been bad, would it not have locked up my B100, which also has XP SP2, with AVG. I did try Commodo on B100 but it just kept refusing to let anything thru & I did uninstall it there.
>
> Are the programs I downloaded any problem whatsoever? I think the "junk" was on the thing to begin with & they thought I'm an old cripple they could steal from.
> Thanks, Ann
>
>
> ---------------------------------
>
>
"Hold No Punches.." Rode brings you great shareware/freeware
programs with his honest opinions in this weekly column.
http://freepctech.com/rode
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