I think your problem is due to your graphics driver.  I can't see your monitor being a problem, just tell the pc that it's a Plug and Play monitor and that the file needed to run it is in C:\Windows\Inf.

My suggestion would be to go into Device Manager and remove the graphics card, then reboot and see if the pc can find the drivers for the card.  WinME isn't too bad at doing that, strangely.

If the pc is an HP or some other package deal, finding the driver might be a little more difficult, as their cards are often custom made. In this case, you may have to use the system restore disks to rebuild the system and thus nail down the correct driver.

If you're prepared to open the case, you may be able to ID the GFX card that way, particularly if you take it out so you can get a close look at it.  Or the specs might be in the computer handbook (if there is such a thing)

There is another way.  Go to a command prompt, if this is possible in ME, and enter the following:

Type debug, enter.
Type C000:0010 enter
Type d enter several more times

Details of the graphics card, bios and chipset will appear in successive fragments at right.

Type q, enter to quit.

Ian Porter
Computer Guys Inc.
Arrowtown
New Zealand
[log in to unmask]

  ----- Original Message ----- 
  From: sue 
  Subject: [PCSOFT] Screen Resolution in WinMe


  Hi,

  I'm hopeful someone can help.  I feel this is a software problem as opposed
  to a hardware problem

  OS:  WinMe
  19 inch Paradise Monitor
  Ram:   128 mg

  My sister-in-law's computer was working just fine.    She turned on her
  scanner and received a message that something was wrong with the
  scanner.   (She can't remember the message).    She click out of the
  message and when she did the screen resolution and icons became very large.

  I tried the following:

  FIRST
  Right clicked on the Desktop/Properties.
  Colors was set at 16 colors--screen area at 640x480
  I selected 256 colors and screen resolution of 800x600
  I hit APPLY, and immediately a message came saying Windows had to be
  restarted.    I did not have the option of hitting OK after the APPLY button.

  Restarted window and settings were back to 16 colors and screen area of
  640x480.
  Tried various other settings of color and screen area size--with the same
  result.   Nothing I selected would stick and I thought it was because I was
  not able to hit the OK button also.

  SECOND
  She has no virus scanner installed.  Ran Norton Online scan and she had
  W32Bugbear@mm virus located in Temporary Internet Files/Content IE5.   I
  deleted all Temporary Internet Files and offline temp files, cleared
  history, deleted all Temp files, all Recent files.    Installed a cookie
  manager program and deleted cookies except for a few I recognized as log in
  cookies.

  Then,  downloaded the W32Bugbear removal tool from Symantec web site,
  disabled System Restore.  Rebooted.  Rebooted a second time.    Ran the
  BugBear removal tool and it indicated no Bugbear virus was
  found.    Rebooted.   Then enabled System Restore and rebooted. Tried
  changing resolution/color again with the same result.

  3.  Installed Spybot and Ad-Aware and ran both and deleted all the spyware.

  4.    Reinstalled Windows over itself through Windows.    Same result when
  trying to change color and resolution.

  5.    Deleted the monitor under My Computer/Properties Device
  Manager.      Rebooted and let Windows find the monitor.    Properties of
  Monitor in Device Manger say device is working correctly.     Same
  result  when trying to change color and resolution.

  I am purchasing Norton AntiVirus for her and will install it, but feel the
  machine is probably pretty clean after finding only 1 virus with the online
  scanner.

  Questions:

  1.   Is there a worm or virus of some kind out there I could be
  missing.  Or does anyone know of any kind of infection which would cause
  this behavior?

  2.   I did not mess with the graphics card.   Could corrupted drivers of
  the graphic card cause this behavior?

  3.    Could the solution be a reformat and reinstallation of all programs?

  Any help would be appreciated.


  ---
  Outgoing mail is certified Virus Free.
  Checked by AVG anti-virus system (http://www.grisoft.com).
  Version: 6.0.497 / Virus Database: 296 - Release Date: 4/07/2003

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