Sysinfo may help-Look under Components/Ports/Serial.
In most Dells you can get into the BIOS with F2. I think it's worth 
poking around in there.


AlohaBev wrote:
> At 1/13/06 02:19 AM, Hugh Vandervoort wrote:
> 
>> I had a similar driver problem with my add-on card reader recently. 
>> The driver update completely disabled the device, but "Roll Back 
>> driver" fixed the problem immediately. I've heard many people complain 
>> about this process, but this is the first time I've seen the evidence.
>> System restore might be of some help with this problem, but I think 
>> I'd look into the BIOS first, to make sure the port is detected and 
>> enabled.
>>
>> AlohaBev wrote:
>>> I have Windows XP Home Edition, and my User Account is designated 
>>> "Administrator." I still have to dial up my ISP. According to Modem 
>>> Troubleshooting, I need to "check/enable the modem port." However, 
>>> "PORTS (COM & LPT)" is NOT listed in my Device Manager, nor can I 
>>> figure out how to fix "Modem Removed - Conexant D480 MDC v.92 Modem 
>>> (COM4)" in Network Connections.   What do I do next?
> 
> Aha, you may be onto something, but the Troubleshooter didn't mention 
> looking into the BIOS or give directions to do that, and I never have on 
> the machine having problems.  It's a Dell Inspirion laptop.  Will 
> "System Information" give up the info needed?
> 
> 
>    Aloha, Bev in Alabama, USA :)
>       <[log in to unmask]>
> 
> 

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