----- Original Message -----
From: "Bill McKinney"
Subject: [PCSOFT] WinMe shut down


> I have a Dell,Celeron 800mhz,40G,WinMe,IE6.00 & IE5.50, Outlook Express 6.0 &  Norton AV 2002.
Recently, on system shut down, it will not. Checking in Alt-Ctl-Del, there is a listing
"msnupdate!@#@". When I end that task, the shut down is normal. If I don't end that task then I have
to do a hard boot & of course, scan disk runs on the next bootup. There is no "msnupdate..." file on
my hard disk, none on msconfig, startup. It only shows up in Alt-Ctl-Del, after I try to shut down.
Any ideas?  Thanks,  Bill
--------------------------------

Bill,

I searched the net and found no such file (msnupdate!@#@  or msnupdate.exe). For that reason, I
would start by doing a full virus scan on your PC. If that turns up nothing - did you recently
install Microsoft's auto-update? If so, here's what they suggest to disable it:

How to uninstall
Uninstall is not available for this component. You can disable automatic updating by following these
steps:
Click Start.
Point to Settings, and click Control Panel.
Double-click Automatic Updates.
Select Turn off automatic updating. I will update my computer manually.

If that does not solve the problem, check here to troubleshoot WinME shutdown problems:
http://support.microsoft.com/default.aspx?scid=kb;en-us;q273746

Good luck,

Al Thompson

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