Hi All,
The OS: windows 2000 SP 4 5.00.2195
(P4, 1.7Ghz, 256 Mb RAM, 18Gb HD)
The problem: physical memory dump when a user tried to read a file from a
CD. The computer has a DVD/CD-ROM drive (nec nr-7800a scsi cd rom).
There is Adaptec Direct CD and Adaptec Easy CD Creator 4 installed.
The error message:
>
STOP: 0X0000000A (0X00000030, 0X00000002, 0X00000001, 0X80426122)
IRQL_NOT_LESS_OK_EQUAL
Address 80426122 base at 80400000, data stamp 3eebc002_ ntoskrnl.exe
Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group
>
The computer 'righted' itself after re-boot. What course of action should
we take to prevent such stop errors in the future? Is it a CD driver that
needs updating or memory module going bad?
Irena.
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