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Subject:	Re: Forgot to list my error codes....... WON'T ANYONE HELPME?
From:	David Farrington <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Sat, 31 Mar 2001 10:46:24 -1000
Content-Type:	text/plain
Parts/Attachments:	text/plain (24 lines)

Dear Susan.

My suggestion is to "reload" as in reload the operating system software. Hopefully that will fix the problem. My experience with Explorer and Kernel32 crashes have not had happy endings. I reloaded my O/S four time before I figured our that my new hard drive was no good. After I replaced my hard drive I never saw the crash again. I will go on to say that Norton and Microsoft's scandisk products could not find the problem with the hard drive. I took the chance and replaced the hard drive and my problems when away.

Good luck.

Susan Renfroe wrote:

> I forgot to give you the error codes to my problem. Here's what it says:
> EXPLORER caused an invalid page fault in
> module KERNEL32.DLL at 0167:bff9d709.
> Registers:
> EAX=c00300f0 CS=0167 EIP=bff9d709 EFLGS=00010206
> EBX=0294ffbc SS=016f ESP=0290fec0 EBP=0291015c
> ECX=00000000 DS=016f ESI=00000000 FS=53b7
> EDX=bff76859 ES=016f EDI=bff79050 GS=0000
> Bytes at CS:EIP:
> 53 8b 15 dc 9c fc bf 56 89 4d e4 57 89 4d dc 89
> Stack dump

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