Elizabeth Boston wrote:
>
> Posted by the moderator on behalf of
>         Jack Teems [log in to unmask]
>
>  Today when rebooting got a message that an error occurred while
> reading the prefs.js file and default preferences will be used.
> Had to reset all my mail and browser configs, then discovered
> that the prefs.js file was at 0 kb, totally empty. Upon closing
> the browser, it doesn't save the new prefs settings. Not only
> that, it's wiped out my entire future issues of Neat Net Tricks
> (oh heavens!) saved in draft....there are no draft mail folders.
> I completely uninstalled 4.5 and reinstalled fresh -
> twice....Each time got an error upon opening that _ins0432 has
> performed an illegal operation and will be shut down, with
> details as follows:
<<Stack dump snipped>>
Registry cleaning utilities have been known to cause similar problems.
Sec.3, No.17 at http://www.ufaq.org/ it might provide a fix. It entails
registry editing. Hopefully, if this works, the Drafts Folder problem
will be solved too as I've not seen that. Netscape saves mail as plain
text, look in C:\Program Files\Netscape\Users\<your name>\Mail and see
if anything turns up. Open with Note/Wordpad. Perhaps a word about
backing up critical files is in order? ;-)

--
Kelly Younger

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