Tom,
Try saving the attached email outside of Outlook, then changes its extension from .eml to .mht
That will open the file with IE. I have not found the solution to this .eml problem either, but the above
seems to work. hth
Alan
http://www.fileinfo.net/extension/eml
----- Original Message -----
From: "Thomas H. Handel" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Saturday, December 01, 2007 6:45 AM
Subject: Re: [PCSOFT] Outlook issue
> Since I posted the below question, I have uncovered one interesting bit of
> further evidence that I offer here to anyone who might be able to help me
> unravel this.
>
> With respect to the problem described below, Outlook behaves properly when
> it is started in "safe mode." It opens email attachments that are
> themselves emails just fine. It only fails to do this properly when started
> in the full (normal) mode.
>
> I hope this helps. Any ideas out there?
>
> Best,
>
> Tom.
>
> -----Original Message-----
>
> >Ok, this is either something really obvious (in which case I'll be
> embarrassed, but happy >to have it fixed) or something really strange (in
> which case I hope someone out there can >lend a hand).
> >
> >Tired of increasingly sluggish operation, I recently adopted a "scorched
> earth" policy,
> >reformatted the hard drive and rebuilt my system (Dell Dimension
> 4600/Windows XP Pro SP2)
> >from scratch. I reloaded all my software, and with few exceptions,
> everything seems fine.
> >
> >However, there is now one anomaly in MS Office Outlook which I can't
> explain or fix. This
> >issue was never a problem before I rebuilt the system.
> >
> >I can open MOST email attachments in Outlook just as I always could by
> simply clicking on
> >them. Pictures, Word documents, PDF files, all open just fine. BUT ...
> when the
> >attachment is another email, it will not open. I click on it and nothing
> happens. In the
> >old (pre-rebuild) system, clicking on an attached email would cause it to
> open in a se
> >parate window. Now, nada.
> >
> >FYI, amongst my security efforts I'm running resident processes from Avira
> AntiVir,
> >ZoneAlarm, and Spybot S&D (Tea Timer). None of these caused such problems
> in the past.
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