You will want to get the latest virus definition files from Norton.
Install the NAV Software, scan the hard drive, update the definition
files, scan the hard drive again. This way you will catch the virus
right away if it is an older virus that is in the definition files that
came with NAV. If not, it will catch it the second time. As long as
you don't execute the virus file it will not further infect anything.
If all you do is install NAV, update the definition files, and scan the
drive, an existing virus problem should not get any worse.
> -----Original Message-----
> From: Mark [SMTP:[log in to unmask]]
> Sent: Friday, February 06, 1998 12:46 PM
> To: [log in to unmask]
> Subject: Re: Virus removal
>
> this confuses me because i've heard that it's bad to install an AV
> program
> and expect it to clean your system if your computer is infected prior
> to
> installation. is this true or not? i understand that the program
> scans
> your system when you install it (at least, NAV does), but considering
> the
> software didn't just come out yesterday and the singature files on the
> original disks aren't updated, doesn't that seem to hold true? also,
> for AV
> progs that put fingerprints on files and directories to note any
> changes, if
> the file is already infected, it would appear as normal to the program
> since
> that is how it appeared upon installation, wouldn't it?
>
> mark simmons
>
> Dale Bryant wrote:
> >
> > >I have a friend who believes they have a virus in there system. Is
> there a
> > >way I can remove the virus without erasing the entire hard drive?
> They
> > have
> > >purchased Norton's Anti-Virus Software but have not installed it
> yet. Any
> > >suggestions?
> >
> > Go ahead and install the Norton Anti-Virus. It will scan the drive
> and
> > verify the virus and clean it.
> >
> > Dale
> >
> > Need help with PCSOFT:
> > [log in to unmask] or http://nospin.com
>
>
> PCSOFT: http://nospin.com or [log in to unmask]
PCSOFT: http://nospin.com or [log in to unmask]
|
