I have found that a common cause of such failure is due to an incorrect DNS
server setting. Open a command prompt window and type "ipconfig /all"
without the quotes. This will display some information on your network
configuration. In particular, you need to look at the value for the DNS
server. Check the IP value for the DNS against what the ISP says it should
be. If this is indeed wrong, then you will need to correct this in the wide
area network configuration settings. I forget where it is in Win98, but we
can look into that if you need help once you confirm this as being the
problem.

Peter
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-----Original Message-----
I have a friend with a computer problem that I am going to visit this
afternoon and try to help. She is on a dialup connection. She dials to her
ISP and connects properly, then she cannot connect to any web page. 
Every time she puts any URL into IE, it comes back with words to the effect
that it is unable to locate the server. She has spent an hour or more on the
phone with the tech at her ISP who finally told her that she would have to
reinstall her operating system  (Win98) and that she could get a really good
deal on a new Dell computer right now.  Her computer is an HP and has
performed perfectly for years.

Loy

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