> While rading mail, every once in a while, Netscape
> pops up a window saying"This program has performed
> an illegal operation and will be shutdown." and if
> I look at details, it says something about a page
> fault by Shell32.DLL(?) and a whole bunch of numbers.
>
> I have no choice but to shut it down and no way of
> looking at the message that caused this error messge.
> Everytime I try to look at the message, the result is
> the same - a forced shut down?
>
> What causes this? How can I prevent it? Is there a way

Hi Harsha,

I had the same problem, and my ISP recommended that I upgrade to
Netscape 6 ?

This worked, but caused another problem,  in that 'N6' is always trying
to phone home, and also tell me things I don't want to know about.

I don't really know the answer because I'm busy migrating to Linux.
However, try totally deleting  'Netscape 6' and all components (if you
can find them)
and then re-install the old (4.7?) version.
It won't have escaped your notice that there was no 'Netscape 5'

Kevin,
New Zealand.

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