I am running a Pentium IV machine with Windows XP home.  When I first
started it up this morning everything was working well.  A couple of hours
later when I returned, it would not "wake up".  (I always leave it on all
day and it "goes to sleep" and wakes up when the mouse is moved)  Nothing I
tried would work so I reset it.  At this point windows failed to load and I
got a blue screen that said that a problem had been detected and windows
had been shut down to prevent damage to the computer.  The error  stated
was "unmountable_boot_volume".  I went into the advanced startup option
screen and tried to reboot in safe mode as well as to use the last known
good configuration.  Neither of these worked.  I tried each of the other
choices as well and always ended up at the same blue screen of death.  I
use Norton antivirus and the virus definitions are up to date.

The only new software to be installed is "Hoyle Puzzle Games" that I
installed 2 days ago.  It seemed to be running with no problems.  I also
installed a new printer (Epson C62)  a week ago with no problems.

I have always received excellent advice on the few times that I have needed
to ask for help and I've learned a lot from the various posts on the
list.  I hope one of you may have an answer to this problem.

Virginia Hoste
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