Glad to help, Lisa, but you haven't given us much to go on.
1. What is your operating system? If XP, what service packs (SP1, SP2)?
2. What error message do you get , if any?
3. What kind of internet connection (Dialup, Broadband, Cable, DSL)?
4.Can you reach any web sites?
5. What recent changes are you aware of? New Programs, hardware/software
changes)
6. What's the make and model of your computer?
7. Are there any other anomalies?
Lisa wrote:
>Hi,
>
>I use to be able to download from the internet. I must have done something or changed something.
>
>I cannot download any files, text or programs, from the internet. I have searched and searched on how to fix this and can't find anything.
>
>
>
>
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