Fred,

There is nothing in the documentation to indicate that this modem is a
"MWAVE" modem.  It is F34PVS card.  Of course that does not mean that it
isn't.  How would I tell.I have tried uninstalling and reinstalling several
times.  No luck on the prob.  Any other suggestions?  Thanks for the first
suggestion.
Paul Ecclestone

----------
> From: Hahnel, Winfried (W.A.) <[log in to unmask]>
> To: [log in to unmask]
> Subject: Re: [PCSOFT]
> Date: November 23, 1998 8:00 AM
>
> Paul,
>
> Is this an "MWAVE" modem?  If so you probably have to uninstall the modem
> and reinstall it.  If this is an "MWAVE" modem you can not simply
uninstall
> the modem in Control Panel.  What you must do is use the CDROM disk that
> Acer provided with modem software and go to the setup file for the MWAVE
> modem.  This will give you a choice of installing or removing the
software.
> Tell it to remove the software.  It will seem like nothing is happening
for
> quite a while when the modem is being removed.   That's because there is
> lots of software associated with the MWAVE.  When its done and it will
tell
> you when its done then reboot the computer and reinstall.  DO NOT just
> remove the modem!
>
> Thanks for your time,
>
> Fred Hahnel
>
>
> -----Original Message-----
> From: Paul E. [mailto:[log in to unmask]]
>
>
> I have an Acer modem.  Since re-installing Windows 95b I have the problem
> that the modem will not "release" the phone.  i.e. the regular phone will
> not work even after I shut down the computer.  The only way to get all
the
> other phones in the house to work is to physically disconnect my modem.
> Any ideas would be appreciated.
>
> Thanks
> Paul Ecclestone
>
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