[log in to unmask] wrote:
>I went into Safe Mode this morning (after advice from the list) and turned
>off my system restore and did a thorough scan of my system. Shortly into the
>scan it did find one virus and I deleted it. I left it running when I left
>for work this morning. When I come home, I expect I will find other things as
>my computer has been lagging badly. My question is this: When I first did
>the scan in regular mode and deleted the viruses, some kept coming back. Is
>doing it in safe mode with the system restore checked to be turned off...will
>this catch them all? Also, I know you all don't think much of Norton, but
>what other anti-virus programs do you suggest I use in conjunction with Avast
>to protect myself from this happening again? I have teens that download alot
>of music and videos and I'm thinking the viruses came from there. Is there
>something you recommend for this Peer to Peer stuff? One final question, at
>my office, we have Norton. I had a problem on my computer and had to do a
>full restore. I loaded Norton back on our system as I have a subscription good
> until April of 2005, and did a complete scan...it told me there were 12
>updates. I downloaded all 12 updates, but they will not install. I keep
>getting an error message that says: LiveUpdate was unable to install any of the 1
>updates that you selected. All available updates were selected. Anyone know
>what this means?
>
>Donna Olson
>
>
>
>
A short reply to the first part of your paragraph of questions:
Because XP makes copies of 'restore points' it is possible to clean a
virus out of a current hard drive but it most likely will miss the
special folder created to store the restore point info. If a virus is
lurking in a valid restore point. it can pop back onto your system. So
if you find a virus on your system you should turn off the restore point
option, clean out the virus and once you have a clean system, reactivate
the restore points. Going into safe mode just reduces the items loaded
into background to simplify boot up.
Jean Bourvic
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