rAt 09:34 PM 05/21/2000 , Robert Elmers wrote:
>I have M.S. Office 2000 on my computer. I have a 400 MHz with 128 megs of
>RAM running Windows 98. I've had Office 2000 for some time and it has been
>working perfect until the other day.
>
>When I try to start Microsoft Word, the start window for the program pops
>up then my system locks up. When I try to do a three finger salute, I get
>the message that my resources are dangerously low and it asks if I want to
>quit MS Word. If I say yes, then it automatically goes through every line
>in the "Close Window" box, including Explorer. It finally gets to the point
>where there is nothing else to close and then it locks up. Just before
>starting MS Word, I am showing about 78% of my system resources are available.
>
>If I try the other MS OFFICE programs, such as Excel, Powerpoint,
>FrontPage and so on, they all work fine, all except for MS WORD.
>
>I checked the MS webpage and found that if I used the /a switch, the
>program will run, but I am really limited as to what I can do. I
>reinstalled Windows 98 and that did not help and I've uninstalled the MS
>OFFICE , and reinstalled it to no avail.
>
>Does anyone have any other suggestions short of starting over on a clean
>Hard drive.
>
>Secondly, is there a way to retrieve archives from this list?
The "/a" switch causes Winword to bypass using both the registry setting
and loading the Normal.dot template for WInword. In effect, if Word for WIndows
runs fine using this switch you have either a corrupted registry for Word or
a corrupted Normal.dot file. Reloading MS Word will not solve this problem.
You have two options:
1) Delete your registry and reload Windows, a great deal of work rebuilding
all your settings... or...
2) Go to Microsoft's knowledge base and follow the instructions on curing
the problem: Article number => Q236319 (also a bit of work)
As far as accessing the archives for PCSOFT, they are available on
the web at: http://maelstrom.stjohns.edu/archives/pcsoft.html
Bob Wright
The NOSPIN Group
Do you want to signoff PCSOFT or just change to
Digest mode - visit our web site:
http://nospin.com/pc/pcsoft.html
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