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Subject:	McAfee virus scan upgrade
From:	Roger Motsinger <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Thu, 28 Aug 2003 09:13:57 -0500
Content-Type:	text/plain
Parts/Attachments:	text/plain (8 lines)

McAfee has sent me an upgrade that automatically started  running on my computer. I did not initiate. It ran for almost three hours yesterday and never completed its mission. It would not let me shut the computer down manually so I eventually had to pull the plug in order to free up the telephone. I tried to disable virus scan via control panel and then the remove program but it would not let me. Do I need to contact McAfee and be charged for a phone call to a tech or is there another way to correct? Thanks for your assistance.

Roger in Illinois

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