Peter is right it is normal.dot not doc.
sorry, hit send before proofreading.
Anne Popowski
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----- Original Message -----
From: "Peter Shkabara" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, November 29, 2002 9:39 AM
Subject: Re: [PCSOFT] WinME with Word 2000 problem
> If a re-install does not fix it, the problem is very likely in the
> template. However, the name you are looking for is normal.dot, not
> normal.doc.
....snip....
> Deleting the normal.dot will force Word to create a new, clean version.
> Of course, any customization of toolbars and settings will have then
> been lost.
>
> Peter
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