Her version of MSIE is 5.0
Yes, when she points (but doesn't click) on blue underlined words, the
pointer changes to a hand.
Yes she does see the URL listed on the status bar.
When she clicks on a blue underlined email address it takes her to a new
message window with that address on the To: line.
Her HP computer is model 6730.
Thanks
----- Original Message -----
From: "Jim Meagher" <[log in to unmask]>
To: "PCSOFT list" <[log in to unmask]>
Cc: "Charlotte Marley" <[log in to unmask]>
Sent: Wednesday, September 27, 2000 7:14 AM
Subject: Re: [PCSOFT] links
> Charlotte,
>
> Always post messages through the mailing list.
> CC to me (or others), but always send to
> the list so that the rest of the members can
> read, learn and/or contribute
> (and fix my mistakes <grin>)
>
> A few more questions to help clarify.....
>
> 1. Which version of MSIE?
>
> 2. When she points to (but doesn't click) on blue
> underlined words, does the pointer change into
> a hand?
>
> 3. When she is pointing to the underlined words
> AND has the little hand for a pointer, does she
> see a URL listed on the status bar (just above
> the start button)?
>
> 4. What does she mean when she says:
> ".... click on an email address.... it will take her right to it..."
> take her right to what?
>
> Jim Meagher
>
> ----- Original Message -----
> From: "Charlotte Marley" <[log in to unmask]>
>
>
> > Thanks for the info on the num lock light, that is ok. She can connect
to
> > her ISP,which is MFX.net. She has MSIE for a browser. When she clicks
on
> > any blue underlined link her computer doesn't do anything. She can
click
> on
> > an email address, blue and underlined and it will take her right to it.
> As
> > far as we know everything else is working correctly.
> >
> > ----- Original Message -----
> > From: "Jim Meagher" <[log in to unmask]>
> >
> >
> > > Charlotte,
> > >
> > > The num lock light should be on.
> > >
> > > You will need to give us more details about the link problem.
> > > Can she connect to her ISP?
> > > Who is her ISP?
> > > What web browser is she using, Netscape, AOL,
> > > MSIE, something else?
> > > What does the link look like? Text? graphics? color? underlined or
not?
> > > etc. etc. etc.
> > >
> > > The more details you can give us, the better (more accurate)
> > > our answer will be.
> > >
> > >
> > > ----- Original Message -----
> > > From: "Charlotte Marley" <[log in to unmask]>
> > >
> > >
> > > I have a friend with a new computer that will not do anything when she
> > > clicks on a link. Also her num lock light stays on all the time. It
is
> a
> > > HP computer. Can you help us take care of these two problems?
> > > Thanks
> > > Charlotte
> > >
> > >
> >
> >
>
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