Use NAV's own uninstaller first...but don't (necessarily) stop there. Next,
if you feel ambitious, you should scan your hard drive for any mention of
Symantec or Norton AntiVirus and delete those folders (place them in the
recycling bin to be safe)...this assures that a subsequent reinstall won't
inherit old, leftover settings. I've taken this approach with a variety of
"glitched" software and it typically removes all the "bad habits" of prior
iterations.
Daniel A. Dias
Tech, Computer & Network Support
Innovative Business and Information Services (IBIS)
Lawrence Livermore National Laboratory (LLNL)
P.O. Box 808 L-664
Livermore, CA 94551
( 925-423-5638
At 10:40 PM 5/21/2003 -0400, Emie wrote:
>I agree with the suggested solutions (below) to the problem. The most
>sensible solution though is to use Norton's "Uninstal Program" entry when
>you click NAV from Start/Programs/Norton Antivirus. The advantage of using
>the Norton's uninstaller that comes with the NAV is that it removes
>everything (NAV files), every links that NAV made during installation and
>most of all, cleans up Registry entries as well as, Start up entries.
>
>Removing NAV manually could really drive you bonkers! The last time I
>visited Norton site for NAV removal, their instruction explained details
>of/on every file, every location, directories, registry entries, start up
>entry, etc. You need to make a hard copy of the site's instruction and a
>marker (hi-liter) to use, as you struggle through the instruction. (Naah,
>that's too much trouble for me!)
>
>Therefore, to avoid the agony of going hunting NAV file by file, use the
>uninstaller found in your NAV folder. It will make your life a lot easier
>and you won't end up with a handful of hair! (Well, I don't know if you
>have the uninstaller on your NAV folder or not. If you don't have it...
>then, you're SOL and you have no choice but do what Orf Bartrop recommends.)
>Good luck!
>
>Emie DelRosario
>
>
>----- Original Message -----
>From: "Orf Bartrop" <[log in to unmask]>
>To: <[log in to unmask]>
>Sent: Wednesday, May 21, 2003 9:22 PM
>Subject: Re: [PCSOFT] Uninstalling Norton
>
>
> > In fact, the Norton site has complete instructions for uninstalling NAV
> > either by their special program or if that fails, manually.
> >
> > Orf Bartrop
> >
> > Jerry Belfor wrote:
> >
> > > Chilangisha -
> > >
> > > I would not suggest this technique. If you go to Start, Programs, Norton
> > > you may see an entry for uninstalling in that list. Otherwise, go to the
> > > Norton web site and search for an uninstall program. They have some
>small
> > > downloads available that, depending on your version, will perform an
> > > uninstall. Last resort would be to reinstall the program and see if it
> > > appears in the add/remove list.
> > >
> > > Jerry
> > >
> > > When I opened my mail I noticed that you wrote:
> > >
> > >> Hey Chilangisha,
> > >> Some software keeps its files hidden from the Add/Remove program
> > >> because its
> > >> old or it just hides. You can go a head and delete the folder and
> > >> shortcuts
> > >> and be done with it!
> > >>
> > >> From,
> > >> Bobby Wright
> > >> Blue Star inc.
> > >
>
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> support at our newest website:
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