John,
If line 15 appears exactly as you indicated then the problem may be the
result of a misspelling.  I once had this problem and it turns out there
was a misspelling in my config.sys file so Win95 didn't know what to do.
If it appears as:
    DEVICE=C:\NETSCAPE\INDS\PROTMAN.DOS   /I:C:\NETSCAPE\NDIS
check the path to make sure it exists and verify the correct spelling
(assuming protman.dos is located there).  The correct directory is
probably:
   DEVICE=C:\NETSCAPE\NDIS\PROTMAN.DOS /I:C:\NETSCAPE\NDIS
Using the correct syntax is critical in startup files; if someone made a
change manually they were probably careless or didn't realize the
mistake.

Good Luck!
Judy

> -----Original Message-----
> From: John Dunney [SMTP:[log in to unmask]]
> Sent: Thursday, February 19, 1998 1:39 PM
> To:   [log in to unmask]
> Subject:      Re: [PCSOFT] Config.Sys file error
>
> Hello Jim,
> Here is line 15 of my config.sys file where the error is:
>
> DEVICE=C:\NETSCAPE\INDS\PROTMAN.DOS   /I:C:\NETSCAPE\NDIS
>
> The error is "the Protocol Manager is not loaded"
> "No Protocol Manager driver is installed"
> "Initialization failed"
>
> I'm not sure how WINDOWS\PROTMAN became NETSCAPE\NDIS\PROTMAN
> The first I noticed it was after downloading Netscape 4.03 last year.
>
> Before I start editing anything I would like to be clear about what
> exactly
> I should change.
> You didn't mention the NDIS ref. on line15.  Is this a ref. to the
> "Shiva
> PPP dial-in driver version 3.52 --NDIS    The Protocol Manager is not
> loaded" part of the error msg?  Should I ignore this, include it,
> delete
> it?  Wayne mentioned I should go to the registry file and delete any
> refs to
> Shiva, Do I need to do this too? Any help would be appreciated.
>
> Thanks,
>
> Jim Meagher wrote:
>
> > John Dunney wrote:
> > >
> >
> > > The following file is missing or corrupted
> > > C:\NETSCAPE\NDIS\PROTMAN.DOS
> > > There is an error in your Config.Sys file on line 15
> > >
> >
> > John,
> >
> > Somebody has been fooling around in your config.sys file and made
> some
> > bad changes.  PROTMAN.DOS has nothing to do with Netscape, it is
> part
> > of windows 95 and actually lives at C:\WINDOWS\PROTMAN.DOS.
> >
> > Click START - RUN and type config.sys into the white box.
> > This should load the config file into Notepad and allow you
> > to make changes.  go to line 15 and make the correction.
> >
> > --
> > Jim Meagher
>
>
>
> --
> John Dunney
> [log in to unmask]