My Word 97 crashed.

I have a Pentium II 266 Mhz.  96 Mb of RAM, 7.0 Maxtor hard drive.  Word
97 (as part of Office 97).

 When I tried to load Word, Norton Crashguard flashed on with the
message that Word had crashed.

 I got the following information when I clicked on details:
 "WINWORD.EXE caused fault #c0000005 in WINWORD.EXE at address
 0177:30080cef



 Program:
 C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
 (11/17/96 04:00 - 5317904)

 Registers:
 EAX=00000000 CS=0177
 EIP=30080cef EFLGS=00010246
 EBX=fffffffc SS=017f
 ESP=0062ef64 EBP=0062ef74
 ECX=3ffff687 DS=017f
 ESI=010b00f8 FS=54ff
 EDX=010c2a0c ES=017f
 EDI=010c5000 GS=0000

 Bytes at CS:EIP:
 f3 ab 8b cb 83 e1 03 f3 aa 8b 45 14 85 c0 89 42

 Stack dump:
 00000000 0062f81c 00000002 fffffff6 0062ef90 30060e1d 00000005 0000001a

 fffffffe 00000000 0062f81c 0062f6d0 300054a0 00000000 0000fffe
00000001"


 What I tried:
 1. Deleting Winword.exe and replacing it with this file from the Office
97
 CDROM.  This gave me an error message.
 2. Reinstalling Office 97 didn't work.
 3. Uninstalling Office 97 and reinstalling it again didn't work.

 What can I do now?

 Thanks,

 George Kaufman [log in to unmask]

                         PCSOFT's List Owner's:
                      Bob Wright<[log in to unmask]>
                       Drew Dunn<[log in to unmask]>